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EMERGENCY SUPPORT
If you are experiencing any of the following conditions please fill out the form
and an on-call engineer will be paged.
* IntelliPay is experiencing a site down emergency.
* IntelliPay.com or IntelliPay.net are not responding.
* You are receiving long delays that result in operation timed out errors.
* You suspect that your IntelliPay account is being used by another person.
IMPORTANT --- PLEASE READ THIS
This service is specifically for emergencies. All non-emergency support
requests such as changing your password, general questions about IntelliPay,
pre-sales support, questions about your current or previous batches, etc.
should be handled through our regular support channels. For
information about non-emergency support click here.
Please note your IntelliPay account may be assessed a fee of $175.00
if your emergency is not related to the listed items above. You will
never be charged for any valid emergency that you report.
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